Shipping & Insurance

Last updated: October 4, 2026

Every timepiece sold by Uptown Exchange ships fully insured, with tracking and signature confirmation.

1. Order Processing

Orders ship once payment has cleared in full and any required identity or payment verification is complete. Wire transfers must be received before shipment. We will email tracking details as soon as your order ships.

2. Carriers and Insurance

We ship with trackable, insured carrier services. Every shipment is fully insured from the moment it leaves our hands until delivery is signed for.

3. Signature Required

All deliveries require an adult signature. Packages are never left unattended or released without a signature, and we cannot ship to P.O. boxes.

4. Shipping Address

For the protection of both parties, we ship only to the billing address on file or to an address we have verified with you. Please contact us before purchase if you need delivery elsewhere.

5. Shipping Costs and Delivery Times

Shipping costs, where applicable, are confirmed before you pay. Delivery times depend on the carrier and your location, and tracking is provided so you can follow your shipment.

6. International Orders

International shipping is available by arrangement. Please contact us before purchasing. Buyers are responsible for any customs duties, import taxes, and brokerage fees.

7. Inspecting Your Delivery

Please inspect your package when it arrives. If it appears damaged or tampered with, note it with the carrier at delivery and contact us immediately at info@uptownexchange.co. Keep all original packaging until any claim is resolved.